All FSI accessories carry a 100% satisfaction guarantee against manufacturer's defects in original materials and workmanship. If your FSI accessory shows evidence of such defects, FSI will fix, repair, or replace your accessory at the most cost effective manner possible. FSI does not warranty products or damage caused to our products as a result from improper installation or incorrect installation of other manufacturers' products. Be sure to keep your sales ticket or receipt as proof of purchase date when making a claim.
During the first 30 days of purchase, shall a problem arise, FSI relies on our retailer to offer our consumer the quickest service response possible. Under the discretion or the policy of our retailer, the after sales service covers the exchange or replacement of FSI products. No other warranty expressed otherwise.
All warranty after 90 days; a copy of the original bill of sale, sales ticket, or sales receipt is required. Before returning the product, please contact our technical service and obtain a RMA #. Packages without proper RMA number will be refused and sent back at the shipper's own expense. A $10 handling fee must be made in form of check, money order, or cashier's check payable to FSI for warranty service.
FSI's 100% Satisfaction guarantee does not cover the wear and tear of the product or damages caused by the act of God.
To ensure the quick and expeditious response to your warranty claim please email us with a description of the problem(s) your are experiencing. Additional picture attachments are recommended.